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Teffia Teffia

Call Center & BPO Solutions | Call for details 866-241-4988

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Services

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Call Center & Customer Care

Our skilled and professional Call Center and Customer Care solutions services include;

  • Customer service calls
  • Customer experience surveys
  • Customer acquisition
  • Customer retention
  • Account maintenance, activation and re-activation
  • Fraud support
  • Billing inquiries
  • Lost/stolen card reporting
  • Out-of-pattern spending investigations
  • Complaint handling
  • Marketing campaigns
  • Insurance claims handling and filing
  • Customer notification campaigns
  • Customer rewards
  • Payment processing
  • Direct Sales
  • Customer Acquisition
  • Customer Cross Sell and Upsell
  • Lead and Appointment Generation
  • Fundraising
  • Market research

Business Process Outsourcing

We are passionate and committed to the market industries we serve and offer the following BPO solutions;

  • Back office functions
  • Employee onboarding
  • Application processing
  • Records management
  • Software products or other electronic or mechanical goods.
  • Call in support
  • Managed services
    • Monitoring of servers
    • Help desk support for computers
    • Project management
    • Crowd sourced technical support (forums and discussion boards)
    • Do-it-yourself or self-help
    • Multi-tiered Technical support; Tiers 0-4
    • Remote computer repair

Receivables Management

We provide a professional, positive, solution-oriented extension to your business operations offering Receivables Management solutions which include;

  • Credit Evaluation and Management
  • Management of customer accounts receivable management at all stages of the customer lifecycle
  • Deployment of a customer payment portal or e-billing process
  • Clarification and resolution of customer payment disputes
  • Skip and locate services

About

Teffia Inc. is a trusted provider of fully-integrated Call Center, Business Process Outsourcing (BPO) solutions and Receivabless Management services.

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  • Contact
  • Services
    • Business Process Outsourcing
    • Call Center & Customer Care
    • Receivables Management

Contact Info

Teffia Inc. 455 N. 3rd Street, #261 Phoenix, Arizona 85004

Phone: (866) 241-4988

Web: Teffia.com

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