BUSINESS DESCRIPTION

Teffia Inc. is a trusted provider of fully-integrated Call Center, Business Process Outsourcing (BPO) solutions and Receivables Management services.  Teffia’s principal owner, Anna Donnelly holds over 15+ years’ industry experience and is committed to providing enhanced customer experience solutions.  With the capacity to handle projects of any size, Teffia offers comprehensive solutions to a variety of market industries such as;

  • Government Services
  • Financial Institutions
  • Retail and E-Commerce
  • Utilities and Energy
  • Telecommunications and Media
  • Automotive
  • Healthcare and Insurance
  • Technology
  • Travel and Hospitality

As a certified Woman Owned Small Business (WOSB) and HUBZone qualified company, Teffia not only delivers service excellence, but also helps organizations meet their diverse spending goals while providing economic growth and employment opportunities in a Historically Underutilized Business Zone.

WOSB      Hubzone

Our selective approach to client relationships, paired with unique mentoring agreements, provides both the focus and responsiveness of a small firm, as well as the capabilities and stability of a large company.

At Teffia, our objective is to:

  • Enhance your business
  • Improve your Customer Experience
  • Protect your brand, and
  • Improve your profitability and results

We are building our reputation on our ability to deliver elevated compliance and performance way beyond our client’s expectations.

Registrations & Certifications

DUNS: 078525659

Cage Code: 5Q9R9

Our operations are PCI Level 1 and ISO 27002 certified, SSAE-16, SOC 1, HIPAA and NACHA compliant